To assist you with administration and the promotion of your trip, you will find some useful documents below, available for download. If however you are looking for something that is not listed, please contact your tour consultant.

 
 

To assist you with administration and the promotion of your trip, you will find some useful documents below, available for download. If however you are looking for something that is not listed, please contact your tour consultant.

 

BOOKING DOCUMENTS


 

BOOKING CONDITIONS

.PDF FILE

 

INSURANCE DOCUMENTS


INSURANCE POLICY 19

For policies issued from 01/12/17 to 30/11/18

INSURANCE POLICY 20

For policies issued from 01/12/18 to 30/11/19

IMPORTANT PRODUCT INFORMATION

.PDF FILE

INCIDENT REPORT FORM

.PDF FILE

STATUS DISCLOSURE

.PDF FILE

SAFETY MANAGEMENT SYSTEM

.PDF FILE

RISK ASSESSMENT

.PDF FILE

PRIVACY POLICY DOCUMENTS


 

PRIVACY POLICY

.PDF FILE

RECRUITMENT PRIVACY NOTICE

.PDF FILE

 

SAMPLE LETTERS


 

PARENTAL AGREEMENT LETTER

.DOC FILE

 

PROMOTIONAL MATERIAL


AUSTRIA POSTER V1

.PDF FILE

AUSTRIA POSTER V2

.PDF FILE

ITALY POSTER V1

.PDF FILE

ITALY POSTER V2

.PDF FILE

USEFUL DOCUMENTS


COACH CONDITION SURVEY

.PDF FILE

HOTEL CONDITION SURVEY

.PDF FILE

FLIGHT CANCELLATION PROCEDURE EC261

.PDF FILE

COACH BREAKDOWN PROCEDURE

.PDF FILE

SKI HIRE LIST

.XLSX FILE

SPECIAL CONDITIONS NO VISA REQUIRED

.PDF FILE

FERRY DELAYS PROCEDURE

.PDF FILE

P&O FERRY MANIFEST

.XLS FILE

DFDS FERRY MANIFEST

.XLSX FILE

ABTA BREXIT INFO

.PDF FILE

CERTIFICATES


 

LOTC CERTIFICATION

.DOC FILE

STF CERTIFICATION

.PDF FILE