Safety and Support

24HR EMERGENCY CONTACT NUMBER:  +44 (0)7753 739885

Here for you when you need us most.

Whilst we have made every preparation to ensure that your trip operates efficiently, there may be circumstances outside of our control that can have an adverse effect on your trip. If this is the case, we have a 24 hour hotline available to assist you with your situation.

School Travel Forum (STF)

IBT Travel is an Assured Member of the School Travel Forum (STF), and in booking with us, you can be secure in the knowledge that we:

  • Understand and facilitate the needs of educational travel
  • Have effective Safety Management Systems in place, specifically focused on travelling with young students
  • Offer fair terms and condition and the best financial security
  • To ensure our health and safety standards are maintained, our systems and procedures are fully audited annually by independent experts.

STF membership is the benchmark for good school tour providers; consequently, it is an Awarding Body for the prestigious Learning Outside the Classroom Quality Badge.

The Outdoor Education Advisors Panel (OEAP) endorses the Quality Badge and requests Local Authorities to recommend the use of Badged Providers and require the minimum of additional paperwork where Quality Badge accreditation is in place.

This means that you can book your trip with confidence, meet your due diligence and reduce the amount of External Provider paperwork necessary.

All Full Members of the STF adhere to a rigorous Code of Practice and Safety Management Standards which meet the requirements of DCSF guidelines and are externally verified each year by suitably qualified independent Health and Safety professionals. During the course of developing the STF Code of Practice, and in addition to liaising with the DCSF, advice has been sought from all leading educational Unions and Associations.

The STF initiative has the support of the SHA, NAHT, ATL, PAT and is welcomed by the Outdoor Education Advisors’ Panel. The principles on which it is based have the support of the NUT and the NASUWT advises members wishing to organise school trips to use the companies that have this type of scheme.