In Trip Care

Taking care of those most important to you

We don’t just organise the trip, we take care of our groups every step of the way. We have close relationships with resort staff, having worked with them for many years. Your children are in safe hands.

We take travel safety seriously. We audit our transport providers and only choose transport services we believe to be safe and reliable. You can find out more about our commitment to safe transport on our transport page.

Find out more about transport.

The party leader often recommends that mobile phones be left either at home or in the hotel. Please bear in mind that often pupils will not be in an area with a signal or that they are simply so busy enjoying themselves that they forget to phone. If you have any anxieties, you should be given a contact number for the party leader which should be used in emergency circumstances only.

Orientation
Upon arrival at the resort, the group will check into the hotel where staff will conduct a familiarisation briefing as well as initiate a fire safety drill with all procedures and escape routes explained to the pupils.

Room sharing will be determined well before the party leaves the UK and you will be asked by the party leader if there are any special requests relating to accommodation, food allergies or medical dispositions.

During the day pupils will be allocated a ski/snowboarding group which will be confirmed by their instructor in the initial lesson based on levels of ability and the suitability of the slopes that will be used. There is an opportunity to progress between ability groups and this will be monitored at all times by the ski instructor and the party leader and their staff.

Finally, at the end of each day, there will be organized activities ranging from quiz and karaoke evenings to flood-lit skiing or ice-skating. Evening activities are supervised and help to ensure pupils are having fun.